- Bookings made by phone will be confirmed only after receipt of a written booking confirmation. Only written bookings are accepted.
- We reserve the right to request a deposit payment of 300.00 € (per booking) or purchasing Travel Cancellation Insurance. The deposit is considered a cancellation fee.
- The rooms are available from 2 pm. Please vacate the rooms by 11 am on the day of departure.
- Please inform us by phone if you arrive after 6 pm.
- Whenever possible we are pleased to reserve a room on a certain floor level, we are however not able to guarantee a certain floor level or room number.
- Hotel events (excursions, visits to wineries, guided hikes, etc.) are organised only if the sufficient number of participants has been reached and depending on the season.
- We accept payments in cash, with cheque or credit card.
- Carefree booking: Up to 3 days prior to arrival no cancellation fees. In case of short-term cancellations or early departure we charge 50% of the booked arrangement. Room cancellations are valid only in written form. International Hotel Regulations apply.
- This price list invalidates all previous price lists.
- Our prices may be adjusted in case of unforeseen economic developments or in the event of tax increases.
Travel cancellation insurance:
And what if something prevents you from going on holidays? This is a good question, since you never know what might happen before your holidays. We recommend that you take out travel cancellation insurance for the eventuality of late arrival, early departure or no-show in order to protect you from any financial expenses.