Enjoyment with a clean conscience
Small print - our terms and conditions
- Guaranteed best prices: We promise you our best prices when booking direct!
- Check in / Check out: The rooms are available from 2:00 pm. Please vacate the rooms by 11:00 am on the day of departure. Please inform us by phone if you arrive after 6:00 pm.
- Reservations: Bookings made by phone will be confirmed only after receipt of a written booking confirmation. Only written bookings are accepted.
- We reserve the right to request a deposit payment of €300.00 (per booking) and ask you to purchase travel cancellation insurance. In case of cancellation, the deposit will be retained.
- Payments: We accept payments in cash, by cheque or credit card.
- Room requests: Whenever possible we are pleased to reserve a room on a specific floor, we are, however, not able to guarantee a floor or room number.
- Hotel events (excursions, visits to wineries, guided hikes, etc.) are organised only if a sufficient number of participants has been reached and depending on the season.
- Carefree booking: Up to 3 days prior to arrival no cancellation fees. In case of short-term cancellations or early departure we charge the following three days from the moment of cancellation. Room cancellations are valid only in written form. International hotel regulations apply.
- Travel cancellation insurance: And what if something prevents you from going on holidays? This is a good question, since you never know what might happen before your holidays. We recommend that you take out travel cancellation insurance for the eventuality of late arrival, early departure or no-show, in order to protect you from any financial expenses.
- Our prices may be adjusted in case of unforeseen economic developments or in the event of tax increases.