Even though the Italian government loosened the restrictions against the diffusion of the corona virus, the safety of our guests and our staff is our number one priority.

  • It is not required anymore to show a vaccination certificate for check-in.
  • You’ll find dispensers for hand disinfection throughout the hotel.
  • All our rooms are thoroughly sanitized using the latest technologies (ozone air purifiers, UV disinfection). Particular attention is paid to disinfection of door handles, hand rails etc. All sheets and towels are washed at 95°.
  • All everyday objects, in addition to door handles and lift push-buttons, are regularly disinfected.
  • Check-in and check-out online: on request, check-in and check-out can be done online. In this case payment can be made by credit card or PayPal directly from your mobile phone. For check-in purposes we kindly ask you to send us a copy of your ID via mail or WhatsApp. 
  • All information on your stay is contained in the guest page. You can also make bookings for walking tours or massage sessions from the guest page.
  • The dining room tables are positioned one meter from one another. Weather permitting, our guests can obviously have breakfast and dinner on our large sunny panoramic terrace with view over the Dolomites.
  • Our table service is safe: waiters wear face masks for your and their safety. In the kitchen we meticulously follow the anti-contagion protocols issued by the authorities of the Autonomous Province of Bolzano. All crockery and cutlery are hot-disinfected.
  • All our guided walking tours will go ahead as usual, with participants maintaining a safe distance. Local public transport and cablecars will also operate as usual but for its use it is still necessary to wear a ffp2 face mask. 
  • As always, we offer our guests comfortable e-bikes, ensuring that handlebars and gear levers are disinfected after every use.
  • Massage and treatment in our spa department are carried out in compliance with all the anti-contagion protocols.